RETURNS & EXCHANGES
Eudaemon accepts returns within 7 calendar days from receipt. We will be happy to collect returns from your place of convenience, free of cost. Just follow these simple steps to ensure a hassle free return.
- The products should not have been used, worn, washed, altered or damaged and the identification tag is still attached.
- Returned items must be accompanied by the return form and the original receipt included in the package sent to you.
- The products should be returned in their original packaging.
- Prepare the package and stick the pre-paid shipping label on the box over the previous delivery information. This pre-paid shipping label was included in the package when it was originally sent to you
- Request a return on the order page and initiate a refund or exchange.
All returned products will be checked within 10 working days from the time we receive the package.
Only Eudaemon has the right to determine whether products are in their original condition. We will send you an email confirming acceptance of the returned products and the refund due to you. In the case of a denied return our customer service will notify you of the reason and the package will be returned to you.
Please note that due to various payment providers having different processing times for refunds and it can take 10 working days for refunds to be processed back to your original form of payment.